Refund Policy
Chowvoy · New Mexico Red LLC
Last updated: November 9, 2026
14-day money-back guarantee
If you are not satisfied with Chowvoy Pro Analytics ($49/month), you can request a full refund within 14 days of the payment date — for your first payment or any monthly renewal. No reason is required.
How to request a refund
Refunds are issued by New Mexico Red LLC through our payment processor, Stripe. To request one:
- reply to your Stripe payment receipt, or
- email us at hello@newmexicored.com with the email used at checkout.
Approved refunds go back to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.
Cancelling
You can cancel anytime from the billing page. Cancelling stops future charges; you keep Pro access until the end of the period already paid for.
Free features
The diner app and free merchant tools cost nothing, so there is nothing to refund. ChowPoints and rewards have no cash value.
Contact
New Mexico Red LLC · San Diego, CA, USA · hello@newmexicored.com