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Chowvoy

Terms & Conditions

Chowvoy · New Mexico Red LLC

Last updated: November 9, 2026

1. Who you are contracting with

Chowvoy (the “Service”) is operated by New Mexico Red LLC, San Diego, CA, USA (“we”, “us”). By accessing or using the Service, including through continued use after these terms change, you agree to these Terms and are contracting with New Mexico Red LLC. If you use the Service for a business, you confirm you have authority to bind that business; otherwise you confirm you are of legal age where you live.

2. The Service

Chowvoy is a restaurant delivery quality and packaging intelligence platform delivered online as software-as-a-service. Diners (“scouts”) can browse dish delivery ratings, upload receipts to submit reviews and earn ChowPoints. Restaurant owners can claim listings, manage direct-ordering links and menus, and optionally subscribe to Pro Analytics.

3. Pro Analytics subscription

  • Pro Analytics costs $49 USD per month (plus any applicable taxes shown at checkout) and renews automatically each month until cancelled.
  • It is a digital service delivered instantly online: once payment succeeds, Pro features (direct-order traffic insights, packaging recommendations and wholesale packaging offers, competitor benchmarks) unlock in your account. Nothing is shipped.
  • You can cancel at any time from the billing page (which opens Stripe’s secure customer portal). Cancellation stops future renewals; access continues until the end of the period you already paid for.
  • Refunds are covered by our Refund Policy.

4. Payments

New Mexico Red LLC is the seller of Pro Analytics. Payments are processed securely by Stripe, Inc.; we never see or store your full card number. Applicable sales tax is calculated and shown at checkout. For billing questions, cancellations or refunds, contact us at hello@newmexicored.com.

5. Accounts

Keep your sign-in credentials confidential; you are responsible for activity under your account. Provide accurate information and keep it up to date. Restaurant ownership claims are reviewed by us and may be refused.

6. Acceptable use

You must not misuse the Service, including by:

  • using it unlawfully, or for fraud or spam (including fake receipts, fabricated reviews or point farming);
  • infringing anyone’s intellectual property or privacy;
  • interfering with security — uploading malware, probing or attacking our systems, or scraping the Service;
  • reverse engineering, reselling or circumventing technical limits of the Service.

7. Your content

You keep ownership of receipts, photos and reviews you submit. You grant us a limited licence to host, process and display that content solely to operate the Service (for example, to show aggregated dish scores).

8. ChowPoints and rewards

ChowPoints have no cash value, cannot be transferred or sold, and are only redeemable for rewards that are actually available in the app. We may void points earned through misuse.

9. Intellectual property

We and our licensors own the Service, including its software, documentation, scores and branding. You receive a limited, non-exclusive, non-transferable right to use it within your plan.

10. Service level and warranties

We do not guarantee that the Service will be uninterrupted or error-free. Ratings reflect user-submitted data and are not guarantees of any restaurant’s food or delivery. To the fullest extent permitted by law, the Service is provided “as is” and we disclaim implied warranties of merchantability and fitness for a particular purpose.

11. Liability

To the extent permitted by law, we are not liable for indirect, consequential or special damages (such as lost profits, data or goodwill), and our total liability is capped at the fees you paid us in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it. You will indemnify us against claims arising from your content, unlawful use or breach of these Terms.

12. Suspension and termination

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, you may request export or deletion of your data within 30 days.

13. General

These Terms are governed by the laws of the State of California, USA, and disputes go to the state or federal courts located in San Diego County, California. You may not assign these Terms without our consent; we may assign them in a merger or acquisition. Neither party is responsible for delays caused by events beyond reasonable control. We may update these Terms and will show the new date above.

14. Contact

New Mexico Red LLC · San Diego, CA, USA · hello@newmexicored.com